Another day of experiencing all four seasons and unpredictable weather. During an evening with a rainbow in East London, we returned a MacBook Pro 16” 2019 with a shorted logic board, and another MacBook Pro 13” 2017 that needed a battery replacement due to a swollen battery.

If a Mac won’t go to the login page and instead shows a screen full of multi-language, it’s usually not a good sign. This MacBook Pro 13” 2017 in North London required a logic board replacement, but fortunately all the data remained completely intact.

In London, a MacBook Pro 13" 2020 had a battery issue. Upon opening the device on-site, it was discovered that the battery had been replaced previously. The key issue was that during the previous replacement, the entire packaging film was left attached to the battery and installed directly into the machine. Unsurprisingly, the battery failed due to overheating.

Still don’t really understand why the MacBook Air keeps getting bigger. That’s why quite a few users choose to repair their older Airs and keep using them. In Colindale, a MacBook Air 11” 2013 had its battery replaced and the system reinstalled, perfectly adequate for everyday office and document work.

If a MacBook shows no response even when it’s plugged in, the lucky cases are usually a dead battery; the unlucky ones are a failed logic board. In Reading, a MacBook Pro 13” 2017 turned out to be one of the unlucky one. The conclusion is an on-site logic board replacement, with a dust clean up while we were at it.

A water-damaged device isn’t necessarily beyond repair, it really comes down to luck. If you’re fortunate, even severe liquid damage can still be fixed. In North London, a MacBook Pro 13” M1 2020 suffered serious liquid damage, but it turned out to be one of the lucky ones. Although the repair took a little longer than expected, it was ultimately successfully repaired.

In West London, a MacBook Pro 13” 2014 with a damaged screen was repaired on-site with a screen replacement. The owner kindly provided some snacks — thank you 😌

For MacBook Pro models from 2012 to 2015, speaker distortion after prolonged use is a common issue. The only solution is to replace the speakers. Of course, if it is just speaker distortion, using headphones or external speakers could be a good choice. However, this MacBook Pro 15” 2015 in Bromley also had a damaged screen, leaving no choice but to proceed with the repair. Both the screen and speakers were replaced on-site, resolving both issues in one visit.

A 15 year old MacBook Pro, from the era when the machines still had a SuperDrive. It is not surprise if one breaks down today and the owner decides not to repair it. This MacBook Pro 13” 2011 from East London was confirmed to have a faulty logic board. The owner decided not to proceed with the repair and only wanted to recover the data. Although the hard drive itself had already started to develop problems, fortunately the data was still successfully retrieved.

Never imagined that there would come a day when SSD prices go up. In East London, the owner took advantage of the still acceptable pricing to upgrade his MacBook Pro 13” 2015 to a 2TB SSD, while also replacing the battery and a pair of blown speakers, completing both the upgrade and repairs in one go.