FAQ

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1️⃣ Do you repair out-of-warranty MacBooks?

Yes. We fix both in-warranty and out-of-warranty Macs, including battery failures, screen damage, and logic board issues.
 

2️⃣ How long does a typical repair take?

It varies depending on the issue. Some simple repairs (like battery replacements) may be done the same day.
 

3️⃣ Can I book a same-day repair?

Yes, if you contact us early. We offer same-day repair on certain issues with available parts.
 

4️⃣ Do you fix water-damaged Macs?

Yes, we repair Macs affected by liquid damage. The sooner you bring it in, the higher the chance of recovery.
 

5️⃣ Can you upgrade my MacBook SSD?

Yes! We upgrade SSD in many Mac models, helping improve speed and extend lifespan.
 

6️⃣ Do you provide service in Cantonese or Mandarin?

Yes, we support English, Cantonese, and Mandarin – perfect for Hongkongers and Taiwanese living in the UK.
 

7️⃣ How much does a battery replacement cost?

Prices start from £69, depending on your Mac model. Contact us for a free quote.
 

8️⃣ Do you offer mail-in or pick-up services?

Yes. We offer pick-up or on-site service in selected areas surrounding London and of course, inside London. We accept mail-in repairs from anywhere in the UK.