Another day of experiencing all four seasons and unpredictable weather. During an evening with a rainbow in East London, we returned a MacBook Pro 16” 2019 with a shorted logic board, and another MacBook Pro 13” 2017 that needed a battery replacement due to a swollen battery.

If a Mac won’t go to the login page and instead shows a screen full of multi-language, it’s usually not a good sign. This MacBook Pro 13” 2017 in North London required a logic board replacement, but fortunately all the data remained completely intact.

A MacBook Pro that had previously suffered liquid damage and required a logic board repair suddenly would not power on again, which was understandably concerning. This MacBook Pro 13" 2017 in North London was confirmed to have only a battery issue. The problem was resolved with an on-site battery replacement, and it turned out to be a false alarm.

In London, a MacBook Pro 13" 2020 had a battery issue. Upon opening the device on-site, it was discovered that the battery had been replaced previously. The key issue was that during the previous replacement, the entire packaging film was left attached to the battery and installed directly into the machine. Unsurprisingly, the battery failed due to overheating.

Still don’t really understand why the MacBook Air keeps getting bigger. That’s why quite a few users choose to repair their older Airs and keep using them. In Colindale, a MacBook Air 11” 2013 had its battery replaced and the system reinstalled, perfectly adequate for everyday office and document work.

In Dunstable, a MacBook Pro 13” 2018 had its screen fail for the second time. Same as last time, the screen was replaced on-site, and once again there was a thoughtful gift — truly appreciated 🙏.

If a MacBook shows no response even when it’s plugged in, the lucky cases are usually a dead battery; the unlucky ones are a failed logic board. In Reading, a MacBook Pro 13” 2017 turned out to be one of the unlucky one. The conclusion is an on-site logic board replacement, with a dust clean up while we were at it.

iMac Display Card Replacement at Reading.

For a customer in Wadhurst, the AirPort card in their MacBook Pro 13” 2015 suddenly failed. We collected the MacBook on-site, replaced the AirPort card, and reinstalled the system, starting the new year with a fresh OS.

A water-damaged device isn’t necessarily beyond repair, it really comes down to luck. If you’re fortunate, even severe liquid damage can still be fixed. In North London, a MacBook Pro 13” M1 2020 suffered serious liquid damage, but it turned out to be one of the lucky ones. Although the repair took a little longer than expected, it was ultimately successfully repaired.

A MacBook Pro 2013 that can’t update its operating system isn’t the end of the road, there are possible solutions. If the SSD capacity is too small, it can be upgraded as well. In Reading, we upgraded a MacBook Pro 13” 2013 with a 1TB SSD and updated the OS to macOS Ventura. As a result, most apps are now usable again. Thanks to the owner for the cake 😁

In West London, a MacBook Pro 13” 2014 with a damaged screen was repaired on-site with a screen replacement. The owner kindly provided some snacks — thank you 😌

For MacBook Pro models from 2012 to 2015, speaker distortion after prolonged use is a common issue. The only solution is to replace the speakers. Of course, if it is just speaker distortion, using headphones or external speakers could be a good choice. However, this MacBook Pro 15” 2015 in Bromley also had a damaged screen, leaving no choice but to proceed with the repair. Both the screen and speakers were replaced on-site, resolving both issues in one visit.

It was supposed to be just a battery issue on this MacBook Pro 13” 2017 turned out to also involve a problem with the logic board. In the end, both a battery replacement and logic board repair were required, solving both issues at once. Many thanks for the owner’s homemade Hong Kong style fried noodles, absolutely delicious 😋.

A cracked screen is always painful, especially when the machine hasn’t been used for very long, and it hurts even more. Near Sidcup, a customer who has supported us all the way from Tung Chung to London came to us for help after accidentally cracking the screen on a MacBook Pro 16” 2021, which only started being used after arriving in the UK. The customer, who has always been very kind, brought many souvenirs this time enough to fill the entire table. Many thanks 😌

Another MacBook with a cracked screen caused by something being pressed against it. A MacBook Pro 13” 2016 was sent from Birmingham with a completely shattered display. A screen replacement solved the problem.

The MacBook Air M3 13” 2024, a relatively new machine, and a cracked screen is never easy to swallow. This MacBook Air from near Guildford had its screen replaced. Sometimes, all you can do is fix it and move on, without looking back.

In Nottingham, a MacBook 12” 2017 had a failed battery and wouldn’t even power on. The very kind owner was willing to drive down and meet at a convenient halfway point for both of us, where the battery replacement was completed on the spot.

In Wokingham, a MacBook Pro 13” 2020 has finally reached the time for a battery replacement. The customer came through our online battery replacement service, and the job was completed in 30 minutes. Now the MacBook no longer runs out of battery after just a short while of use.

A 15 year old MacBook Pro, from the era when the machines still had a SuperDrive. It is not surprise if one breaks down today and the owner decides not to repair it. This MacBook Pro 13” 2011 from East London was confirmed to have a faulty logic board. The owner decided not to proceed with the repair and only wanted to recover the data. Although the hard drive itself had already started to develop problems, fortunately the data was still successfully retrieved.